Privacy Policy & Terms

Last updated: 2025

1. Introduction

North Richland Hills Flooring Pros (“we,” “our,” “us”) is committed to protecting
your privacy.

This page outlines how we collect, use, and protect your information when you
visit our website or contact us regarding flooring services.
By using this website, you agree to the terms outlined below.

2. Information We Collect

We may collect the following information:

• Your name
• Phone number
• Email address
• City
• Service request details
• Any information you submit via contact forms

We also collect basic technical information such as:

• Browser type
• IP address
• Pages visited
• Device type

This is standard for website analytics.

3. How We Use Your Information

We use your information to:

• Respond to your flooring inquiries
• Provide estimates or schedule appointments
• Improve our website performance
• Communicate with you via phone, email, or SMS
• Deliver service reminders or project-related updates

Your information is never sold, rented, or shared with unrelated third parties.

4. SMS Consent & Opt-Out

By submitting a form or providing your phone number, you consent to receive SMS
messages related to:

• Flooring estimates
• Appointment coordination
• Service confirmations
• Project updates
• Missed call text responses

Message and data rates may apply.
You may opt out at any time by replying STOP.

5. Cookies & Tracking

We may use cookies or analytics tools to improve website performance.
You can disable cookies in your browser settings at any time.

6. Lead Generation & Service Disclaimer

North Richland Hills Flooring Pros is a marketing and lead-generation website for
flooring services in North Richland Hills and surrounding areas.
All installation, repair, or refinishing work is performed by independent licensed
and insured contractors.
We do not directly perform flooring services.
We connect homeowners with qualified professionals in their area.

7. “Licensed & Insured” Clarification

Any reference to “licensed & insured” applies to the contractors who perform the
actual work.

We maintain partnerships only with independently verified professionals.

8. Terms of Service

A. No Guarantees of Service Availability
We aim to connect you with a local flooring professional, but we cannot guarantee
availability at all times.

B. Accuracy of Information
We strive for accuracy but do not guarantee that all website content (pricing,
timelines, availability) is always up to date.

C. Limitation of Liability
By using this site, you agree that North Richland Hills Flooring Pros is not liable
for:

• Contractor performance
• Damages resulting from flooring services
• Scheduling delays
• Communication issues
• Changes in pricing

Your agreement is solely with the contractor who performs the work.

D. User Responsibilities
You agree not to:

• Submit false project information
• Misuse contact forms
• Attempt to disrupt website functionality

9. Third-Party Services

We may use third-party tools such as:

• Call tracking
• Analytics
• SMS delivery platforms
These providers have their own privacy policies.

10. Contact Information

If you have questions about these policies, you can contact us at:
North Richland Hills Flooring Pros
North Richland Hills, TX
(817) 203-4040
[email protected]